Most Helpful Reviews for Promos
Promos
Recurring Subscription
Horrible
William C.
01/14/2020
I placed an order and added the Cigar of the Month club. As JR's website states "First order will ship 1-2 days after order. All other orders will ship on the 3rd Wednesday of the month. I received my order and NO Cigar of the Month club cigars. I sent 2 emails with no response. I called customer service and was told that Cigar of the Month gets shipped between the 15th and 18th of the month. I informed them that is not what the website states. I waited 3 weeks later and had to call again, I was told there was a computer issue and my Cigar of the Month wasn't shipped. The customer service guy had to check to see if the cigars were in stock (wonder what would of happen if they weren't) luckily they were and was shipped. When I receive my cigars there was no humidification pack just 6 cigars (I am JR +) in a ziplock cigar bag. I was not impressed in the selection. When the 3rd week of December rolled around guess what? No Cigar of the Month club sent, I called customer service and they have been having computer issues. Since they couldn't get ANYTHING RIGHT including following their own statement of sending the first order in 1-2 days after order. I politely asked the customer service rep to cancel my Cigar of the Month Club. I have since went elsewhere with a new Club and couldn't be happier. I have been a customer with JR's Cigars since 2000 and I can honestly say they are starting to go down hill.
Cigar Accessories
Leather Cigar Wallet
Accessories Sale!
Cigar holder
Robert L.
06/25/2020
Haven't figured how to use it yet
Romeo y Julieta Crafted by AJ Fernandez
Belicoso
Fantastic
William W.
12/30/2019
I got a box on auction for about $60, so I essentially got away with highway robbery. I bought this for my boss for Christmas because we both smoke a lot of cigars. I hadn't tried this AJ version yet, so I told him the box was his as long as I could try one! He gave me 2, and I'm glad he did because the first one was simply wonderful. The first thing I noticed is that this is constructed like a Sherman tank. It's perfectly packaged, rolled, and sturdy. It lit right on point, burned perfectly even all the way down to the nub. It was kind of uncanny how perfect it burned with my smoking pace. The flavors were not as "rustic" if you will, as the normal RyJ. Kind of nutty, slightly sweet, but still burly overall. Smoked this for about 70 minutes and probably could have gone another 10-15. Short version... can't go wrong with this.
Romeo y Julieta Crafted by AJ Fernandez
Belicoso
Fantastic
William W.
12/30/2019
I got a box on auction for about $60, so I essentially got away with highway robbery. I bought this for my boss for Christmas because we both smoke a lot of cigars. I hadn't tried this AJ version yet, so I told him the box was his as long as I could try one! He gave me 2, and I'm glad he did because the first one was simply wonderful. The first thing I noticed is that this is constructed like a Sherman tank. It's perfectly packaged, rolled, and sturdy. It lit right on point, burned perfectly even all the way down to the nub. It was kind of uncanny how perfect it burned with my smoking pace. The flavors were not as "rustic" if you will, as the normal RyJ. Kind of nutty, slightly sweet, but still burly overall. Smoked this for about 70 minutes and probably could have gone another 10-15. Short version... can't go wrong with this.
Romeo y Julieta Crafted by AJ Fernandez
Belicoso
Fantastic
William W.
12/30/2019
I got a box on auction for about $60, so I essentially got away with highway robbery. I bought this for my boss for Christmas because we both smoke a lot of cigars. I hadn't tried this AJ version yet, so I told him the box was his as long as I could try one! He gave me 2, and I'm glad he did because the first one was simply wonderful. The first thing I noticed is that this is constructed like a Sherman tank. It's perfectly packaged, rolled, and sturdy. It lit right on point, burned perfectly even all the way down to the nub. It was kind of uncanny how perfect it burned with my smoking pace. The flavors were not as "rustic" if you will, as the normal RyJ. Kind of nutty, slightly sweet, but still burly overall. Smoked this for about 70 minutes and probably could have gone another 10-15. Short version... can't go wrong with this.
Promos
Recurring Subscription
JR CIGAR OF THE MONTH CLUB
Bill T.
07/01/2019
I am a recurring monthly customer and have had issues with order processing, every month this year since April has been a different issue, I never received my June order.
Promos
Recurring Subscription
the beginning of the subscription was shaky
Chris G.
06/08/2020
When I subscribed, my order was never shipped on time. For the first half every month i had to call in and give them my cc information every month. Since then, the last 3 months, it has been on time and i have not had to call. The smokes have been great. I however would like it if you could list the cigars you send. I have had a few i really enjoy but can't find them on your site.
Promos
Recurring Subscription
Purchased, but nothing has come
Tyler
10/18/2019
Still haven't received my order from 2 weeks ago. I attempted to call their customer service to let them know but no one has attempted to call me back for email me back. Very dissatisfied. I expected more from JR.
Promos
Recurring Subscription
"Bare Bones" Cigar of the Month Club
Charles H.
06/22/2021
This is a very basic subscription service. For your fee, you receive a box with five cigars in a Ziploc bag. I belong to 2 other cigar "clubs", and they furnish information about how the cigars were selected, the history of the cigars, and other information on how you might enjoy the selections with beverage pairings, etc. Also, the other clubs put a Boveda humidification packet in their selections' plastic bag, which is a nice touch. I haven't had major issues with shipping or customer service like others have detailed here. Just realize this is a very basic "club" with no supplementary perks.
