HELP DESK

Do not send restricted or sensitive information.

We are currently in the process of updating our systems to provide an ever better cigar shopping experience to our customers. As such, you may experience a short delay in your order being shipped. We are also experiencing a higher than average call and email volume. We appreciate your patience during this process. Thank you for being a loyal customer at JR Cigar.





Please enter your address and phone number in the description field.




If you experience a problem please contact our Customer Service Department or call (800) 574-3576. Our friendly operators are available to assist you Monday-Friday · 8:00am - 9:00pm EST and Saturday-Sunday · 9:00am - 6:00pm EST.