JR Auctions FAQ

Click on a question to find out more. If you can't find what you're looking for, you can contact us. We'd love to help!


What is JR Cigar Auction?

How do I use "Sort Current Auction by" feature?

What is "Max Bid Amount?"

What if someone else bids more than my "Max Bid Amount?"

Will other bidders know what I have entered as my "Max Bid Amount?"

Do bids have to be in whole dollar amounts?

What if my email address has changed?

Why can I log into my account, but not the auction?

What time zone is used?

How will I know if I won the auction?

How do I follow the status of my bids online?

Why didn't I get an email telling me I won?

How do I get the auction item I won?

When must I pick up my winning auction item?

If I have won more than one auction, can the items be shipped together?

How will my auction items ship?

Can I add additional items to my auction order?

Can I combine my auction wins with other promotions?

After winning an auction, under what circumstances can I lose the auction item?

How do I use the Auction Watch List?