Meet the JR Concierge Team!

July 21, 2023

JR Cigar has become one of the best online cigar retailers for having a vast selection and unbeatable prices and top-of-the-line customer service.

In our unyielding pursuit to provide you, our customers, with unrivaled service, JR Cigar has enlisted a team of passionate and highly experienced specialists to deliver white glove, personalized service – the JR Concierge Team.

Who and What is the Concierge Team at JR Cigars?

The JR Concierge Team is a lineup of 9 professionals who are avid cigar experts with a passion for customer service and an average of over 18 years of cigar experience. They are here to help you with any and all of your cigar needs, whether it be looking for cigar recommendations, substitutions for discontinued brands, help to place your order, or catering cigars for any social event you may be planning.

When placing orders through the JR Concierge Team, you will be in contact with a single person to customize your experience who will learn all about your preferences and needs. They are knowledgeable not only with cigar blends and brands but are also informed on the best deals, new releases, and all the JR procedures so you smoothly get exactly what you are looking for without having to lift a finger.

Best of all, the elevated services provided by the JR Concierge Team are absolutely free to anybody and everybody, so procuring the right cigars for your event or getting top-quality cigar recommendations comes at no extra cost to you. Their cigar knowledge and customer service prowess are available for any customer, whether you are just starting your premium cigar journey or have been smoking for years.

 

What services does the JR Concierge Team provide?

The JR Concierge Team offers myriad services, whether it be finding you a great deal on your favorite cigars, offering substitutions for a cigar that is no longer available, or assisting you as you place an order. But what butters the JR Concierge Team’s bread is helping you procure the right cigars for any social outing, especially weddings.

Since you will be working with just a single person on the JR Concierge Team, they will learn all about your palate and delivery preferences as well as learn the ins and outs of whatever event you have planned. No two events, and no two palates, are the same, so the JR Concierge Team will curtail your cigar experiences and ensure they point you in the right direction.

Handmade premium cigars can elevate any event, whether it be a gathering of 5 people or 500. Your event may be a wedding, a golf outing, a cookout, or a charity event, the JR Concierge Team will pick out not only the right brands but the right sizes and quantities as well to make sure you get the best cigars to fit your event. They will also make sure you have all the accessories you will need for your event, be it cutters, lighters, butane, humidification, and more, and all at the best available price.

You do not need to be planning an event to take advantage of the JR Concierge Team. If you are a newcomer to the cigar world, the JR Concierge Team will help you get your cigar collection started by recommending cigars suitable for a beginner and walking you through the ordering process. They will ensure you get the right cigars for your palate at an unbeatable price.

If you are looking for a replacement for a brand you love that is no longer available, the JR Concierge Team has you covered. Their wealth of knowledge on the latest and greatest brands will allow them to find a suitable substitute, allowing you to puff away as you always have.

Even if you are looking to expand and develop your palate and looking for the knowledge to do so, the JR Concierge Team will make a great resource. With nearly two decades of experience on average between the team, they will be able to offer recommendations and tell you all about any blend that might pique your interest. And they can do it all while getting you the best deal possible on any of your cigar needs.

At the end of the day, the JR Concierge Team is here for any cigar need you may have, whether you are ordering a sampler or single box of cigars for yourself, or several for an event. Their extensive cigar knowledge and eagerness to help any customer makes them a resource that any aficionado should and could take advantage of.

How can you get in touch with the JR Concierge Team?

There are several ways you can get in contact with a member of the JR Concierge Team. The simplest way to contact the JR Concierge Team is to call them at 1-888-428-2627. They are available from 8 am until 5 pm EST on weekdays and from 9 am to 5 pm EST on weekends. Some members of the team are available even later on weekdays. You can check them all out, as well as their direct lines and emails, here.

You can also contact the JR Concierge Team on the JR Concierge page. Just submit your name, email, phone number, and some information about your event if applicable, and somebody from the JR Concierge Team will contact you to get the ball rolling on your order.

The JR Concierge Team is also featured on The Knot and Wedding Wire, websites that connect couples to countless wedding vendors. With JR Concierge hosted on these sites, all your wedding planning needs, from photographers to DJs and cigars, are all in one place.

The next time you are planning an event like a wedding, looking for a replacement cigar for an old favorite, or just in search of some knowledge and recommendations to pursue your cigar passion, reach out to the JR Concierge Team. They eagerly await your call and will happily help you with any cigar need you might have, all for no additional cost or fee. Give them a call today!

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