CONTACT US

Please use the following information to contact J·R:

Address:
JRCigars.com
2589 Eric Lane
Burlington, NC 27215
Phone Orders:
(800) JR CIGAR / (800) 572-4427
Monday-Friday • 8:00am -9:00pm EST
Saturday-Sunday • 9:00am - 5:00pm EST
Fax Orders:
(800) 4 JR FAXX / (800) 457-3299
24 hours • 7 Days
The Big Kahunas:
Feel free to send us an email with catalog or website observations, product or event suggestions or recommendations, big ideas, or to just say "hello."
thebigkahunas@jrcigars.com
Customer Service:
For order status, returns and exchanges, and product information.
Online Customer Service Center
(888) JR HELP ME / (888) 574-3576
Monday-Friday • 8:00am - 8:00pm EST
Saturday-Sunday • 9:00am - 5:00pm EST
Technical Support:
For problems with our website or shopping difficulties.
Online Help Desk
Order Tracking:
You can now track UPS or domestic USPS orders made over the phone, through mail order, or on the web.
JR Order Tracking