J·R CIGAR CATALOG
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I would like to start off this note with a thank you. It is humbling to me that you are taking the time to read this.
Well, I guess I should formally introduce myself: I'm Jane Vargas and I have been running J·R for three years as part of the Imperial Tobacco Group. I'm proud to say that December 2013 will mark my 25th year with the company and, for the majority of that time, I had the honor and pleasure of working side by side with legendary cigar maven Lew Rothman. What a ride! From a small, privately held company, to going public, to going private again, through the Cigar Boom and then being bought out by Altadis SA and almost six years ago by ITG. So now you know who the woman behind the curtain is.
And even having been through all of that, 2013 has been a hellish year for us... to put it bluntly. How many of you have gone through a system upgrade or software conversion at your place of business (or even had to upgrade your darn smartphone)? Those of you who have will understand the kind of hell I am talking about. The absolute worst part of the entire ordeal (actually, "ordeal" is an understatement; I have a few other words that more accurately describe the magnitude of the problems we faced, but I'll spare you my profanities)... the @$%@ that caused us the most agita and sleepless nights was the effect all the system screwups were having on you.
Please accept our gratitude for sticking with us. There are a lot of other obstacles out there that prevent us from serving our customers "old-school," but I personally guarantee the one thing that has not changed is our dedication to you — and that's a promise. There are many other players in the cigar arena now, but you will not find another cigar retailer with the heart of the people of J·R. Sure, it's a business... but to us it's a passion.
So make sure you take a look at all of the deals in this catalog; there's a lot of them! There are great gift ideas for friends and family and a bunch of smokes you'll have a hard time choosing from for your smoking pleasure.
Our warmest wishes to you and your families for a happy, safe holiday season and a healthy, prosperous New Year!